Privacy Policy

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website https://brakepads.nz/

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order or create an account, we may collect:

• Full Name
  
  
• Email Address
  
  
• Phone Number
  
  
• Billing/Shipping Address
  
  
• Payment details (processed securely through third-party gateways)
  
  

b) Automatically Collected Data

When you browse our website, we may collect:

• IP Address
  
  
• Browser type
  
  
• Device information
  
  
• Pages viewed
  
  
• Cookies & tracking data
  
  

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

• Process and deliver your orders
  
  
• Communicate regarding your purchase
  
  
• Provide customer support
  
  
• Improve our products and services
  
  
• Send promotional emails (only if you opt-in)
  
  
• Maintain website safety and performance
  
  

3. Sharing Your Information

We do not sell your personal data.

We may share your information only with:

• Payment processors (e.g., Razorpay/Stripe/PayPal)
  
  
• Delivery & courier partners
  
  
• Analytics tools (Google Analytics, etc.)
  
  
• Service providers helping us run the website
  
  

All partners follow strict data protection standards.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Keep your items in the cart
  
  
• Remember login sessions
  
  
• Improve browsing experience
  
  
• Analyze visitor activity
  
  

You can disable cookies via your browser settings.

5. Data Security

We use modern security measures to protect your information, including:

• SSL encryption
  
  
• Secure payment gateways
  
  
• Restricted access to data
  
  

However, no online transmission is 100% secure.

6. Your Rights

Depending on your region, you may have rights to:

• Access your personal data
  
  
• Update or correct information
  
  
• Request deletion of your account
  
  
• Opt-out of marketing emails
  
  
• Request a copy of your stored data
  
  

You can contact us anytime to exercise these rights.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please reach out:

Email: sales@brakepads.nz
Phone: +6492424766
Address: 28 Walmsley Road, Ōtāhuhu, Auckland 1062, New Zealand